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Gartner's Digital Divide Report

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Carol Wallace
Allison Haines

Gartner's Digital Divide Report:

50 percent of U.S. Households Now Have Internet Access
Gartner CEO Advises Congress on Digital Divide Solutions

WASHINGTON, D.C., October 2, 2000 - Michael D. Fleisher, CEO of Gartner Group, Inc. (NYSE: IT and ITB) today announced the findings of Gartner's Digital Divide and American Society Report at the House Subcommittee on Government Management, Information and Technology. This report examines the gap between the technologically destitute and wired citizens across the United States.

Today, 50 percent of U.S. households have Internet access, and by 2005, Gartner projects that 75 percent of U.S. households will be connected. Despite a booming economy, lower cost PCs and phenomenal growth in the Internet, there is still a strong Digital Divide in the United States. across the United States.

To narrow the divide, the government will need to play a more active role. across the United States.

"Governments need to encourage business strategies that help to narrow the Digital Divide," Fleisher said. "Government policies such as tax credits for providing Internet access to employees and telecommuting can encourage businesses to provide low-cost Internet access for workers in their homes." across the United States.

According to Gartner, there are three major factors that prolong the Digital Divide in the United States: across the United States.

Gartner analysts said governments must carefully evaluate their own workplaces for opportunities to close the Digital Divide.

"In response to a shift to knowledge as the center of wealth production, most global enterprises will require major overhauls of governance, people management, workplace policies and workforce planning by 2005," Smolenski said. "If government agencies maintain to a traditional view of management, public sector employees and public service will face an increased risk of becoming obsolete."

Additional analysis on digital divide will be presented during Gartner's Capital Hill e-Government Seminar, "How to Leverage the Power of 'G'" on October 3 at the Capital Building, Room HC-5, in Washington, D.C. This seminar will examine what needs to be done to implement and manage electronic government strategies, and to encourage congressional and other government officials to learn more about the potential solutions and challenges of e-government.

Gartner's Digital Divide and American Society Report provides detailed analysis on the digital divide and its social and economic implications for the U.S. nation and its citizens. To view this report, please visit

About Gartner
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients to achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit, Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at Gartner subsidiary TechRepublic, Inc. ( is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 1999 revenues of $734 million. Gartner's 4,000 associates, including 1,200 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at

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Last updated: October 19, 2000 in Hot Metal Pro 6.0